1. What are your business hours?
  2. Why doesn't Schumachers accept checks for in store purchases?
  3. Where is Schumacher's located?
  4. What is Schumacher's return policy?
  5. What is the best way to make sure we get our uniforms for the new school year?
  6. How do I place an order for uniforms?
  7. How do I find out if my order is ready to pick up?
  8. What is the school shoe guarantee?
  9. Do you do monogramming, transfers, or alterations?
  10. Where is the size chart?
What are your business hours?
Schumacher's is usually open Monday through Friday from 10am-5pm, Thursdays until 7pm, and Saturdays 10am - 3pm. If you wish to see a full list of our regular, back to school, and holiday hours, please click here.
Back to Top
Why doesn't Schumachers accept checks for in store purchases?
With the arrival of debit cards and instant cash transferrals, it is no longer feasible to accept checks for purchases.
Back to Top
Where is Schumacher's located?
Schumacher's is located at 3601 Hessmer Ave.  Hessmer is one block after Toys-R-Us on Veterans Blvd. on the same street as Ruth's Chris Steakhouse.  For a map to the location, please click here. For directions from your location please click here, and then click on driving directions.
Back to Top
What is Schumacher's return policy?
  1. All returns must have a receipt.
  2. No refunds after 30 days.
  3. No store credits after 6 months.
  4. No refunds on worn / washed merchandise.
  5. All items must be returned in original condition; tags, labels, boxes, packaging, etc.
  6. No returns on special orders, "sale" items, monograms, alterations, or close outs.
  7. No exchanges or refunds on logoed items.
Items paid by cash or debit card may receive a cash refund or a check from Schumacher's depending on cash available in store at time of return. Credit card sales will have their credit card account credited for returns.
Back to Top
What is the best way to make sure we get our uniforms for the next school year?
The best way to ensure that you get your uniforms for the next school year is to place an early order at the store and come for pick up as soon as possible after we notify you that your order is ready. Changing size, getting alterations, etc. have a better chance of being done in time for the start of school, early orders also receive the benefit of being the first to have access to the incoming merchandise. Like any item, we can and do run out. We will do our best to get what you need in time for school. Keep in mind, this is the busiest shopping season of the year. If the uniforms are ordered by the deadline for your particular school you will receive a ten percent discount. Many times your school's shoes are not listed on your school's order form. There is no discount deadline on shoes for our "contracted" schools as they receive a 10% discount all year.
Back to Top
How do I place an order for uniforms?
In order to place an order for uniforms, you can fill out one of the order forms from the order form list and send it by mail along with a thirty dollar deposit (plus monogramming and alterations) to the store. Another way is to come to the store and we will help you fill out the order form. Schumacher's employees cannot take orders over the phone. To see a list of all school uniform order forms, click here.You can also click here to get a size chart to help you choose the sizes you need.
Back to Top
How do I find out if my order is ready to pick up?
You will be notified by phone when your early-order is ready to be picked up. In the event of an invalid phone number we will send a post card to the given address that your order is ready for pickup.
Back to Top
What is the school shoe guarantee?
For any pair of school shoes purchased for the current school year that wears out by the first of May of the same school year, you may receive a credit of 50% of your original purchase price off the regular price of a new pair. The old pair must be returned and include the original store receipt as proof of purchase. We are very strict about this date. If the first of May falls on a Sunday you must be here that Saturday. No other discounts may be applied.
Back to Top
Do you do monogramming, transfers, or alterations?
Schumacher's does do monogramming and alterations. For non-Schumacher's products monogramming starts at $5.00. To add your name or initials to a Schumacher's item is $7.50. For logos to be transferred onto shirts brought in, the charge is $5.00 per item. Alterations start at $7.50 per alteration. Monograms run up to two weeks during the busy season, but usually can be done while you wait or a few days. Transfers can be done while you wait. The return time for alterations depends on the time of year.
Back to Top